Privacy Statement

At Éveil Rosée, we take your privacy seriously. This policy explains how we collect, use, share, and protect your personal information when you visit eveilrosee.com or make a purchase from us.

Information We Collect

We collect information you provide directly: when you create an account, place an order, contact us, or subscribe to our newsletter. This includes your name, email address, shipping and billing address, phone number, and payment information.

We also collect certain information automatically when you visit our website, such as your device type, IP address, browser type, operating system, and browsing behaviour.

How We Use Your Information

We use your personal information to:

• Process and deliver your orders, including shipping and customer support
• Communicate with you about your order, account, and our policies
• Send you marketing communications, only with your consent — you can opt out at any time
• Improve our products, services, and website experience
• Prevent fraud and ensure the security of our services

Cookies

We use cookies and similar technologies to personalise content, understand user behaviour, and improve your experience. You can control cookies through your browser settings.

SMS Notifications

If you opt in to receive SMS notifications during checkout or registration, we may send you text messages about order updates and promotions. You can unsubscribe at any time by replying "STOP" to any message. Message and data rates may apply. We will never share your phone number with third parties for their own marketing purposes. For more details, please see our Terms of Service.

Sharing Your Information

We share your information only with trusted partners who help us operate our business, such as payment providers and shipping carriers. We do not sell your personal information to third parties. We may disclose information when required by law or to protect our rights.

Your Rights

If you are located in the European Union or the United Kingdom, you have rights under the GDPR, including the right to access, correct, delete, or restrict the processing of your personal data, the right to data portability, and the right to object to certain processing. You also have the right to lodge a complaint with your local data protection authority. To exercise any of these rights, please contact us.

Data Security and Retention

We use reasonable technical and administrative measures to protect your data. We retain your personal information only as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page, and your continued use of our website constitutes acceptance of the updated policy.

Contact

If you have any questions about this Privacy Policy or your personal data, please contact us.